Cookies are small text files that are placed on your computer by websites that you visit. A key function of them is to make websites work more efficiently and to provide information to the owners of the site. Cookies contain basic information about your internet use and do not normally identify you personally. Cookies are sent from your browser to the website every time you revisit it, and so has the capability to recognise your computer or device and improve your site experience.
Session cookies will be used for logged in service providers. Session cookies store information in relation to the user’s page activities.
Cookies will be persistent and secure.
When you want to post information on our site, you will be required to provide an email address. This is so that we can contact you in the event that there is an issue with your posting. We will never share the email address you provide with any third party unless you consent to this, we are concerned about your safety or we are otherwise required to do so under the law.
Any post that you make on our site will be anonymous except to the extent that the content of your post allows others to identify you.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
Our site gives users the ability to leave reviews on victim service providers. Reviews on our site are from the Victims Choice website only and are not pulled from external sources.
We may also include the ability for other users to flag a post on our site as something which may be inaccurate or inappropriate. Where a user flags a post, the user will not be required to submit their name, address or any other contact details and the flag will be passed to the Website moderator to review and process.
Any email sent to us, including any attachments, may be monitored by us for security. You have sole responsibility for any email sent to us to be within the bounds of the law.
We aim to meet the highest standard when collecting and using any data. Because of this, we take very seriously any complaints against us. We fully encourage users to notify us if they believe that their information is being collected unfairly, in a misleading way or is inappropriate. We also welcome any suggestions for improving our processes.
Any complaint received by us will be logged and filed, including all the details of the complaint. We will not store details or publish data on statistical information related to complaints, such as the number of complaints we receive. We will only use the personal information collected to help process the complaint.
All information from complaints will be stored in a secure environment and will only be accessed on a ‘need to know’ principle.
We are not responsible for links posted in user reviews or information collected through these third party sites.
33 Queen Street