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5.0 1 Reviews


Brake provides the national, Ministry of Justice commissioned support service for bereaved road crash victims, and also provides support after serious injury in a road crash. Our helpline is a quality accredited, freephone support service, providing information, signposting and advocacy, emotional support and a listening ear. Calls are confidential and there is no time limit to our support. Brake’s victim services team are trained and professionally supervised experts, who understand that every road crash is different, every caller is an individual and each set of circumstances is uniquely painful, and we tailor our support according to your needs. Our over-riding aim is to help bereaved and seriously injured road crash victims to feel able to cope, emotionally and practically, in the aftermath of a crash and as you adjust to your new reality. We can stay in touch with you for as long as our support continues to be helpful.


Brake’s helpline provides support for UK residents in the following circumstances:

  • if you have been bereaved or seriously injured in a crash;
  • if you are caring for, or concerned about, someone bereaved or seriously injured in a crash;
  • if you are a professional, such as a police officer, teacher or health worker, wanting advice about how to help people affected by a crash.

We will provide support whether the crash was recent or a long time ago, and whether it occurred in this country or abroad. Our helpline officers are trained in providing support to those aged 16 and over, however we can also provide information, signposting and guidance for adults supporting affected children who are under 16.



0808 8000 401


Scoring based on 1 reviews.

5.0 / 5
5.0 / 5
5.0 / 5
5.0 / 5
5.0 / 5

Support services

Brake provides the following support services:

Emotional Support,  Practical Help,  Advocacy.

Crime types

Brake works within the following crime types:

Road Victims.

Opening hours

Monday - Friday, 10am-4pm

Brake Reviews

5.0 / 5 Reviewed

I would like to thank all the staff at Brake especially my helpline Officer who was so supportive and kind although this was over the phone this helpline officer walked beside me all the way on this dreadful journey that I had to go on because of my late father's death caused by a driver as he crossed over the road near his home. My father's death was an avoidable death in which my helpline officer helps me put pieces of a jigsaw together of the Road to Justice. She was my Rock with the wealth of information sorting out things for me on my journey which began at Coroners Court then to Magistrates Court onto Crown Court and our journey ending at High Court of Appeal in London. This Helpline Officer was a remarkable person who's help and support cannot be measured she was there when you need someone that understood  I will never be able to thank her enough and I thank God for Brake how I needed them especially my Helpline Officer who help me rebuilt my life after Dad.It  is not easy and your loved ones we never be forgotten neither will the way they were taken from us it seems like such an acceptable death in our society and Brake and Road Peace strives for the Government and the General Public to taken notice of so many avoidable deaths on our Roads and the families that our left behind. Our jigsaw will never be complete and our lives will never be the same again but Justice will be fought by Brake and their support for us is unmeasurable and so so needed I am so grateful to them.



Brake location: Back to top

Regions covered

Brake serves the following regions:

All Regions

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